Return Policy
Return Policy for RoyalGleamm
At RoyalGleamm, we want you to be completely satisfied with your purchase. If you are not happy with your order, our return policy is designed to provide you with a hassle-free experience.
Eligibility for Returns: Items can be returned within 30 days of receipt. To qualify for a return, products must be unworn, unwashed, and in their original packaging with all tags attached.
How to Initiate a Return: To begin the return process, please contact our customer service team at (570) 223-1636 or email info@royalgleamm.com. We will provide you with a return authorization and specific instructions.
Refund Process: Once we receive your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used during the purchase.
Exchanges: If you wish to exchange an item for a different size or style, please follow the return process and place a new order for the desired product.
Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
Thank you for shopping with RoyalGleamm. We appreciate your understanding!