Privacy Policy for ROYALGLEAMM

Effective Date: January 17, 2025

At ROYALGLEAMM, we are committed to maintaining the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of information we collect, how we use it, how we protect it, and your rights regarding your data. By using our website, royalgleamm.com, you agree to the terms of this policy.

1. Information Collection

We collect personal information when you visit our website, make a purchase, or subscribe to our newsletter. The information we collect may include, but is not limited to:

  • Personal Identification Information: Name, email address, phone number, and date of birth.
  • Payment Information: Billing address, payment details (credit card, debit card, or other payment methods), and shipping address.
  • Account Information: Username and password (if you create an account on our website).
  • Transaction Information: Details of purchases made, including product information, prices, and order history.
  • Technical Data: Information related to your device and usage of our website, such as IP address, browser type, operating system, and browsing activity.

We collect this information directly from you when you place an order, sign up for our newsletter, or engage with us in any other way on our website.

2. Use of Information

The information we collect is used for various purposes, including but not limited to:

  • Processing Orders: To fulfill your orders, process payments, and ship products to the correct address.
  • Customer Communication: To send you order confirmations, shipping updates, and other important notifications related to your transactions.
  • Marketing & Promotional Communications: To send you promotional emails, special offers, and newsletters (only if you have opted in to receive them). You can opt-out of these communications at any time by clicking the “unsubscribe” link in our emails.
  • Improving Services: To enhance your user experience, personalize content and recommendations, and improve the overall performance of our website.
  • Customer Support: To respond to your inquiries, resolve any issues with your orders, and provide assistance as needed.

We may use your data to ensure that we meet your needs and enhance the quality of the services and products we offer.

3. Data Protection and Security

At ROYALGLEAMM, we take your privacy seriously and implement industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure. Our website uses SSL (Secure Socket Layer) encryption to secure your sensitive data, including payment details, during transmission.

We store your personal information in a secure environment with access restricted to authorized personnel only. However, while we make every effort to protect your data, please note that no method of electronic transmission or storage is 100% secure. We are continuously working to improve our security practices to keep your information safe.

4. Third-Party Sharing

We understand the importance of your privacy, and we do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your personal data with trusted service providers and third-party partners under the following circumstances:

  • Order Fulfillment: We may share your information with shipping companies, payment processors, and other service providers who assist in completing your transactions and delivering products to you.
  • Legal Compliance: If required by law, we may disclose your personal information to authorities or legal entities, such as in response to a subpoena or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website in the event of such a change.

We ensure that any third parties with whom we share your information adhere to the same data protection standards and are only provided with the data necessary to perform their services.

5. Your Rights

At ROYALGLEAMM, we respect your rights regarding your personal data. You have the following rights in relation to your personal information:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request the deletion of your personal data, subject to legal and contractual obligations.
  • Opt-Out: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link in any of our emails. Additionally, you can contact us directly to request that we stop processing your data for marketing purposes.

To exercise any of these rights, please contact us at info@royalgleamm.com. We will make every effort to respond to your request in a timely manner.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience while visiting our website. Cookies are small files that are stored on your device and help us remember your preferences, such as language settings, shopping cart items, and browsing activity. These cookies also help us analyze website traffic, improve functionality, and personalize content.

By using our website, you consent to the use of cookies. If you prefer not to have cookies stored on your device, you can adjust your browser settings to disable cookies, although this may affect the functionality of the website.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the data is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from a child under the age of 18, we will take immediate steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on our website and update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions, concerns, or comments regarding this Privacy Policy or our data practices, please feel free to contact us:

Thank you for trusting ROYALGLEAMM with your personal information. We are dedicated to maintaining your privacy and providing a secure and enjoyable shopping experience.