Payment Policy for ROYALGLEAMM

Effective Date: January 17, 2025

At ROYALGLEAMM, we aim to provide a seamless and secure shopping experience for all our customers. Our payment policy outlines the available payment methods, processing details, and other important information regarding transactions. By completing a purchase on royalgleamm.com, you agree to comply with the terms and conditions outlined in this policy.

1. Accepted Payment Methods

We offer a variety of secure payment options to make your shopping experience as convenient and safe as possible. The payment methods we accept include:

  • Credit and Debit Cards: We accept all major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover
    • Diners Club

  • PayPal: For added convenience and security, we also accept PayPal. If you choose PayPal, you will be redirected to the PayPal website to complete your purchase. You can pay using your PayPal balance, credit card, or linked bank account.

  • Apple Pay & Google Pay: For faster checkout, we support Apple Pay and Google Pay. These mobile payment methods allow you to pay securely with your device.

  • Other Payment Options: We may occasionally offer additional payment methods such as Bank Transfers or Buy Now, Pay Later services. These will be clearly listed during checkout if available.

2. Payment Security

Your security is our priority. All payments processed on royalgleamm.com are handled through encrypted, secure payment gateways to protect your personal and financial information. We use SSL encryption (Secure Socket Layer) technology to ensure that your data is transmitted securely over the internet.

  • Secure Checkout: At checkout, we use industry-standard SSL encryption to protect your financial data.
  • Privacy: We never store your sensitive payment information. Once your transaction is complete, your credit card details and other sensitive data are securely encrypted or discarded.

3. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email. This email will include the details of your purchase, including:

  • A summary of the items you purchased
  • The total amount paid
  • Your shipping address and method
  • Estimated delivery date

Please review your order confirmation carefully. If there are any discrepancies, contact our customer service team immediately at info@royalgleamm.com or call (570) 223-1636.

4. Payment Processing Time

  • Credit/Debit Card Payments: Payments made with credit or debit cards are processed immediately upon submission. Once processed, you will receive an order confirmation email.
  • PayPal Payments: Payments via PayPal are processed instantly, and you will be redirected to a confirmation page on our website once the payment is completed.
  • Other Payment Methods: If you choose a bank transfer or other alternative payment methods, the processing time may vary depending on the payment provider.

5. Order Cancellations and Modifications

Once an order is placed and payment is processed, it is typically final. However, we understand that mistakes happen. If you need to modify or cancel an order, please contact us immediately at info@royalgleamm.com or call (570) 223-1636.

  • Cancellation: Orders can be canceled only if they have not yet been processed or shipped. Once an order is shipped, it cannot be canceled, but you may initiate a return after receiving the item (see our Return Policy for more information).

6. Failed Payments and Declined Transactions

In the event that your payment is declined or fails, we will notify you immediately. If your payment is unsuccessful, we encourage you to check the following:

  • Ensure that your payment details (such as card number, expiration date, and CVV) are entered correctly.
  • Make sure there are sufficient funds in your account or that your credit limit has not been exceeded.
  • Contact your bank or payment provider to resolve any issues on their end.

If the payment continues to fail, your order will not be processed, and the items will remain unavailable for shipment until the payment is resolved.

7. Fraud Prevention

To protect both our customers and ourselves from fraud, we may verify your payment information or request additional identification. This is especially important for large orders or orders flagged as potentially high risk.

If your order is flagged for review, you will be contacted by our customer service team for verification before we proceed with processing and shipping your order. This helps us ensure that transactions are legitimate and secure.

8. Billing Address and Shipping Address

For security purposes, the billing address you provide must match the address on file with your payment method. Any discrepancies between your billing and shipping address may cause delays in processing your order.

  • Billing Address: The billing address is used to verify the payment method. If there is a mismatch, your payment may be declined.
  • Shipping Address: The shipping address is where your order will be sent. Please ensure that it is entered accurately to avoid delays or delivery issues.

9. Taxes and Duties

  • Sales Tax: Sales tax is calculated at checkout based on your shipping address and applicable local tax rates. This tax will be added to your order total.
  • International Orders: For international shipments, customers are responsible for any customs duties, taxes, or import fees that may apply. These fees are not included in the shipping cost and are charged by your local customs authority.

10. Customer Support

If you have any questions or need assistance with your payment, feel free to contact our customer support team. We are happy to assist you:

We are committed to ensuring that your shopping experience is smooth, secure, and enjoyable.

Thank you for choosing ROYALGLEAMM. We value your business and are here to assist you with any questions or concerns you may have regarding our payment policy. We hope you enjoy shopping with us and find the perfect pieces to elevate your style.

ROYALGLEAMM—where fashion meets elegance.